Degradation in telephony event process
Incident Report for Tenfold
Resolved
This incident has been resolved.
Posted Sep 10, 2020 - 12:30 CDT
Update
We are continuing to monitor for any further issues.
Posted Sep 10, 2020 - 11:38 CDT
Monitoring
Tenfold is aware of a cloud platform issue that might cause a degradation in performance to certain telephony control features such as Click to Dial.

At this point, we believe the situation has been resolved and we are monitoring
Posted Sep 10, 2020 - 11:38 CDT
This incident affected: Tenfold Dashboard and Application Functionality (API, Chrome Extension).