Status
Welcome to the Tenfold status page. We'll provide status of our services and updates here.
All Systems Operational
Corporate Site (www.tenfold.com) Operational
Chrome Extension Operational
API Operational
Dashboard Operational
CRM Integrations Operational
Bullhorn Operational
Connectwise Operational
Desk.com Operational
HubSpot Operational
Infor Operational
Infusionsoft Operational
Microsoft Dynamics Operational
Microsoft Office 365 Operational
Netsuite Operational
Oracle Operational
Salesforce Operational
ServiceNow Operational
SugarCRM Operational
Zendesk Operational
SAP Operational
Phone Integrations Operational
Asterisk Operational
3cx Operational
8x8 Operational
Genesys Operational
Fuze Operational
Avaya Operational
RingCentral Operational
Skype for Business Operational
SkySwitch Operational
ActivePBX Operational
Cisco PBX Operational
ShoreTel Sky Operational
ShoreTel Operational
Nextiva Operational
Netsapiens Operational
Avaya Aura Operational
Avaya Communication Manager Operational
Dialpad Operational
Evolve IP Operational
Broadsoft Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Uptime
Fetching
API Response Time - North America
Fetching
Past Incidents
Jul 16, 2019

No incidents reported today.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019
Resolved - This issue is now marked resolved. If you are experiencing any further issues please contact Tenfold support at support@tenfold.com
Jul 10, 18:18 UTC
Monitoring - Tenfold systems have normalized and events are now processing as expected. We remain on high alert and are continuing to monitor the platform.

If you continue to experience issues related to this service disruption please notify our support team at support@tenfold.com
Jul 9, 23:26 UTC
Update - Update - Tenfold SRE team is implementing a series of emergency maintenance procedures which may make services unavailable for periods of time. We will update the status page as soon as services are back online.
Jul 9, 17:35 UTC
Update - Services have been restored, and although we are observing the behavior less frequently, the team is continuing to work towards resolution.

For any inquiries please feel free to reach out to our support team at:

e: support@tenfold.com
Jul 9, 14:42 UTC
Update - We are performing emergency maintenance which will make service unavailable for all customers for approximately 15 minutes. We will update the status page as soon as services are back online.
Jul 9, 14:24 UTC
Identified - The Tenfold team is still investigating the issue, and although we are observing the behavior less frequently, the team is continuing to work towards resolution.

For any inquiries please feel free to reach out to our support team at:

e: support@tenfold.com
Jul 9, 12:15 UTC
Jul 9, 2019
Resolved - Engineers have resolved the current issues and will continue to monitor the situation to prevent further impact.
Jul 9, 04:39 UTC
Investigating - The Tenfold team is still investigating the issue, and although we are observing the behavior less frequently, the team is continuing to work towards resolution.

For any inquiries please feel free to reach out to our support team at:

e: support@tenfold.com
Jul 9, 01:10 UTC
Monitoring - Tenfold site reliability team has enacted a change and systems are normalizing. The team will continue to monitor performance until an all-clear is issued.

e: support@tenfold.com
Jul 8, 21:07 UTC
Update - We are continuing to investigate this issue.
Jul 8, 20:22 UTC
Investigating - It has been brought to our attention that a few of our Localized phone integrations are reporting an issue where Click To Dial is working, but calls are not populating on the Tenfold UI or in the Analytics page. Operations engineers are engaged currently to address the issue and determine the cause.
Jul 8, 20:21 UTC
Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019

No incidents reported.

Jul 2, 2019

No incidents reported.