Investigating - Status: Investigating
Severity: Partial Outage

Initial Description
We are currently investigating reports that users are unable to log in to the Tenfold Chrome Extension or Dashboard via Single Sign-On (SSO) after updating to Google Chrome v146.0.7680.7x.

Affected users may experience infinite login loops, "Session Expired" messages immediately after authenticating, or a blank screen within the SSO pop-up window.


Recommended Workarounds:
While our engineering team works on a permanent fix, please try the following steps to restore access:

Incognito Mode: Attempt to log in using an Incognito window. If this works, clearing your browser cache and cookies for "All Time" may resolve the issue in your standard profile.

Third-Party Cookie Settings: Ensure that [*.]tenfold.com is explicitly added to your "Allowed to use third-party cookies" list in chrome://settings/cookies.

Alternative Browser: Use Microsoft Edge or Safari as a temporary workaround, as these browsers have not yet enforced the same storage partitioning restrictions.

Rollback (Admins only): Enterprise admins may consider pinning Chrome to v145 via Google Admin Policy until the compatibility patch is released.

Mar 18, 2026 - 11:30 CDT
Tenfold Dashboard and Application Functionality Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Chrome Extension Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
CRM Integrations Operational
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Avaya Communication Manager Operational
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Evolve IP Operational
Broadsoft Operational
Corporate Site (www.tenfold.com) Operational
Tenfold Technical Support Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Support Ticket Portal Operational
90 days ago
100.0 % uptime
Today
Ticket Support Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Uptime
Fetching
API Response Time - North America
Fetching
Mar 19, 2026

No incidents reported today.

Mar 18, 2026

Unresolved incident: Incident: SSO Authentication Issues on Chrome v146.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.