Our 3rd party phone system has been experiencing an intermittent issue with successfully receiving phone calls. Our team is currently investigating and will provide updates as they are made available.
In the meantime, reaching out to our Technical Support Team via phone will intermittently result in users being routed to a voice mailbox which we do not have configured, and request you enter an extension. This does not occur at all times, and neither should be occurring.
What to do:
The Tenfold Support Ticketing system is working without issue. Please contact our Support Team via our Support Ticket Portal: support.tenfold.com
- until the issue is resolved.
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