Scheduled Disruptive Maintenance - General Infrastructure Improvements to Cloud Platform
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On July 15, 2022 at 9:00p US Central (2:00am UTC July 16), Tenfold Cloud Operations team will conduct a scheduled maintenance to our cloud infrastructure. During this time some agents might experience disruption and/or errors when using Tenfold. No data loss is expected as part of this activity.
This scheduled maintenance affects: Phone Integrations (Asterisk, 3cx, 8x8, Genesys, Fuze, Avaya, RingCentral, Skype for Business, SkySwitch, ActivePBX, Cisco PBX, ShoreTel Sky, ShoreTel, Nextiva, Netsapiens, Avaya Aura, Avaya Communication Manager, Dialpad, Evolve IP, Broadsoft), CRM Integrations (Bullhorn, Connectwise, Desk.com, HubSpot, Infor, Infusionsoft, Microsoft Dynamics, Microsoft Office 365, Netsuite, Oracle, Salesforce, ServiceNow, SugarCRM, Zendesk, SAP), and Chrome Extension, Dashboard.