System Emails Not Sending - Third Party Email Server Issue

Incident Report for Tenfold

Resolved

Our third party service provider has issued an all-clear for their connectivity issues. Should there be any additional issues with system email notifications please feel free to reach out to our support team.

e: support@tenfold.com
Posted Aug 28, 2018 - 12:43 CDT

Identified

Tenfold site-reliability team has been notified of an incident with our email service provider experiencing connectivity issues. Third party email issues may lead to email invitations, and password resets not sending as expected. We'll be providing updates as they are made available.
Posted Aug 28, 2018 - 10:21 CDT
This incident affected: Tenfold Dashboard and Application Functionality (Dashboard).
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