Latency on call events
Incident
Report for Tenfold
Resolved
This incident has been resolved
Monitoring
This incident may have impacted customers between 14:00 Jun22, 2020 (UTC) and 15:15PM Jun22, 2020 (UTC). A fix has been put in place and customers should no longer be experiencing the issue.
We continue to monitor the incident.
We continue to monitor the incident.
Investigating
We are currently investigating an incident with our cloud infrastructure. Some customers may be experiencing some latency with call events in the Tenfold app.
We will continue to update as more information comes to hand.
We will continue to update as more information comes to hand.
This incident affected: Phone Integrations (Asterisk, 3cx, 8x8, Genesys, Fuze, Avaya, RingCentral, Skype for Business, SkySwitch, ActivePBX, Cisco PBX, ShoreTel Sky, ShoreTel, Nextiva, Netsapiens, Avaya Aura, Avaya Communication Manager, Dialpad, Evolve IP, Broadsoft) and Chrome Extension, API.