Tenfold Service Disruption

Incident Report for Tenfold

Resolved

This incident has been resolved.
Posted Jun 30, 2020 - 05:14 CDT

Monitoring

Tenfold has confirmed that all customers should be functional at this point. We will be monitoring for the rest of the day
Posted Jun 29, 2020 - 14:54 CDT

Update

Tenfold Services continue to remain unstable. As a result, your tenfold services may become temporarily unreachable while we work to establish connectivity.
Posted Jun 29, 2020 - 14:20 CDT

Identified

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Posted Jun 29, 2020 - 13:41 CDT

Monitoring

Google GCP infrastructure has recovered. Tenfold system is becoming operational again and is processing events normally.

Tenfold engineering will continue to insure that the infrastructure is working throughout the day.
Posted Jun 29, 2020 - 13:24 CDT

Identified

Tenfold personnel continue to be in contact with Google as they resolve their network issues
Posted Jun 29, 2020 - 11:46 CDT

Update

Tenfold continues to investigate and will continue to update this page.

At this time, the incident seems to be related to a network outage in Google's GCP infrastructure in the East region.

Please see this site for information directly from Google: https://status.cloud.google.com/
Posted Jun 29, 2020 - 10:55 CDT

Investigating

Tenfold is currently experiencing service disruption. We are currently investigating and will provide more information as it comes to hand.
Posted Jun 29, 2020 - 10:14 CDT