Welcome to the Tenfold status page. We'll provide status of our services and updates here.
Analytics not logging for organizations utilizing Cloud Connect or Asterisk; Cloud Connect is logging calls fine
Incident Report for Tenfold
Issue has been reported as resolved by affected users in lieu of the fix released by our engineers. Further investigation is expected by engineers, but this issue is gone.
Posted about 1 year ago. Jul 24, 2018 - 11:23 UTC
Call logging is reported to have recovered by engineers. Confirming with reports on hand to validate as well. Leaving in monitor state for validation.
Posted about 1 year ago. Jul 24, 2018 - 10:53 UTC
We currently have a fix in place for this issue and are transitioning into a monitoring state.
Posted about 1 year ago. Jul 24, 2018 - 10:46 UTC
We have alerted engineers on PagerDuty and Leadership. We are now just trying to confirm window of data lag or if there is a quick fix. Previous related outages were short lived and amendable, but awaiting Engineering leadership to confirm root cause and expectations.
Posted about 1 year ago. Jul 24, 2018 - 09:51 UTC
This incident affected: Chrome Extension and Dashboard.