Inconsistent loading of Analytics

Incident Report for Tenfold

Resolved

A patch has been applied to resolve the issue.

Posted Aug 30, 2019 - 23:47 CDT

Identified

Reported issue: When initially loading Analytics, the graph may appear empty and not load.

Workaround: The current workaround is to change the graph from "Company wide" to "Teams" or "You". Once that is complete, revert the graph back to "Company wide" to get back to the expected view.

Posted Aug 30, 2019 - 16:29 CDT

This incident affected: Tenfold Dashboard and Application Functionality (Dashboard).