Latency Reports with Click to Dial for Asterisk PBX

Incident Report for Tenfold

Resolved

Following the implemented changes by the Tenfold Site Reliability team, resource expenditure with the Asterisk integration has normalized. Should you have any additional questions or issues, please feel free to reach out to our support team:

e: support@tenfold.com

Posted Mar 28, 2018 - 13:58 CDT

Monitoring

Tenfold Site Reliability team has implemented changes that reduced resource expenditure with our Asterisk integration. The team is monitoring changes to ensure that performance remains in a healthy state.

Posted Mar 28, 2018 - 11:24 CDT

Identified

Tenfold Site Reliability Team was notified of latency with the Click to Dial feature for Asterisk based phone systems. Our team is currently engaged on identifying the bottleneck and will provide updates as they are made available.

Posted Mar 28, 2018 - 10:50 CDT

This incident affected: Phone Integrations (Asterisk).