Production Database Upgrade
Completed
The scheduled database upgrade has been successfully completed and validated.
Posted Jun 15, 2019 - 10:51 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 15, 2019 - 09:00 CDT
Scheduled
On Saturday, June 15th from 02:00 PM UTC to 04:00 PM UTC Tenfold Site Reliability team will be upgrading our production database clusters. The scheduled maintenance is not expected to lead to event data loss, but the Tenfold team advises that during the maintenance window there will be expected delays with realtime functionality of the platform, and other features, during the upgrade.
Should you have any questions regarding the upgrade, please feel free to reach out to our support team at:
e: support@tenfold.com
Posted Jun 04, 2019 - 15:40 CDT
This scheduled maintenance affected: Tenfold Dashboard and Application Functionality (API, Dashboard, Chrome Extension), CRM Integrations (Bullhorn, Connectwise, Desk.com, HubSpot, Infor, Infusionsoft, Microsoft Dynamics, Microsoft Office 365, Netsuite, Oracle, Salesforce, ServiceNow, SugarCRM, Zendesk, SAP), Phone Integrations (Asterisk, 3cx, 8x8, Genesys, Fuze, Avaya, RingCentral, Skype for Business, SkySwitch, ActivePBX, Cisco PBX, ShoreTel Sky, ShoreTel, Nextiva, Netsapiens, Avaya Aura, Avaya Communication Manager, Dialpad, Evolve IP, Broadsoft), and Corporate Site (www.tenfold.com).